Frequently Asked Questions
What happens at my first visit? +
When you arrive at Verve Dental, our Patient Coordinator Glennis will greet you. She’ll help you with your initial registration, including filling in your medical history. Your initial examination with Dr. Raj may take up to 60 minutes and will usually involve:
Do you accept New Patients? +
Yes, we do! In fact, we make sure that new patients are seen promptly. Feel free to call us on (03) 9570 5188 to schedule your appointment. To save you time when you arrive, you can fill in your new patient information form here
Why is Verve Dental NOT a preferred provider? +
Verve Dental provides advanced modern dental services. If we were under the restrictions of a preferred provider, we felt this couldn’t be achieved.
Preferred provider dentists enter into a contractual agreement with insurance companies to set their services and fees according to what insurance companies deem profitable for their shareholders.
With over 25 years of dental practice, Dr. Kamal Raj has always made his clinical decisions in collaboration with his patients - never with an insurance company.
At what age should I bring in my children? +
New parents often wonder when their children should first see a dentist. We encourage parents to bring their children into Verve Dental from as young as one year old. This gives your child the opportunity to hear, smell and see all the interesting and new things in our modern dental practice. And this first visit is also a great time to discuss:
Usually, by the age of three, your child will be ready for their first dental examination. We like to make it fun and ‘take them for a ride’ in the chair, show them how everything works and give them stickers and toothbrushes. Concerned that your child won’t sit still? That’s okay, they can sit in your lap! Our goal is to make your child’s first dental examination a fun, memorable and important milestone for both of you.
Why can't I use "over the counter" teeth whitening products +
You’ve seen the "over the counter" teeth whitening products and watched the ads. And maybe you’re wondering if you should give them a shot? We advise our patients to give them a miss because they’re generally weaker (and therefore less effective) than the professional teeth whitening dental products.
The over the counter teeth whitening products are intended to be used in an unsupervised way, which means the effect on your teeth will be minimal. In fact, you’ll be hard pressed to notice any changes. If you want to change the colour of your teeth, only professional dentist supervised teeth whitening will bring you the results you desire.
I hear a lot of scary stories about the dentist, should I be worried? +
Search online for anything these days and you’ll come across a lot of bad news and warning stories. Watch the TV news and listen to the radio, and you’ll notice that the top stories will usually be negative, scary, bad or sad!
Which may be why dental horror stories are told and retold. When you hear dental horror stories shared at parties, it’s usually a second cousin’s, boyfriend’s, neighbour who had “the root canal from hell experience.” And scary stories are far more interesting than positive dentist stories like:
“I went to my dentist today and I’m so excited! He’s going to whiten my teeth so I can out-smile everyone in the wedding photos…” or,
“I was so worried about having to wear dentures like my grandfather did, but my dentist has an amazing, modern technique where I can keep my teeth!”
If you’d like to stop believing the scary stories, find an experienced dentist that listens to you and makes you feel relaxed and comfortable.
How can I reduce the cost of taking care of my teeth and gums? +
With virtually all dental conditions and diseases being preventable, there are many simple, day to day activities that can be done to make taking care of your oral health affordable. Here are 5 things to consider: